Case studyWest Sussex County Council

What's inside:

In December 2018, West Sussex County Council’s (WSCC) Chief Executive committed to introducing an app to tackle the challenge of staff engagement. They needed a solution that addressed specific workforce needs:

• To hear more about the organisational challenges and changes
• They wanted the senior leadership team to be more visible
• To have the opportunity to contribute to the decision-making process

But they faced some significant challenges, including:

• A difficult to reach workforce of 6,000 people, spread across an entire county
• Limited access to technology
• Outmoded existing internal communication channels

Discover how we helped this local authority transform their internal communications.

• Reaching over 2,000 active users
• 700% boost in ideation
• A solution rolled out within exacting time scales

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